Tariffs in AgentView

In AgentViewClosed The graphical user interface of the CMP that is typically used by Customer Service Agents to access CMP customer and billing data. In versions prior to CMP 8.0, this was called the CMP GUI. you can:

ClosedAssign a Tariff

When you select a price plan for a customerClosed In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. (at either agreementClosed In the Cloud Monetisation Platform, the entity that holds the instructions for generating the bills for one or more subscriptions. including the addresses and how often the bill is generated. or subscriberClosed The end user of a network. level), the tariff that is linked to the price plan is assigned at the same time. You cannot alter the linked tariff at this stage.

Price plans are assigned when you create a new subscriber.

The linked tariff is defaulted from the price plan when you assign it and cannot be altered at this point.

ClosedView Tariff History and Tariff Details

To view a tariff history, click the tariff name link in the upper panel of the SubscriptionClosed A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription Summary screen. The Tariff History pop-up lists the current and previous tariffs under the following columns:

Name Description
Tariff The CMP code for the tariff.
Description The descriptive name for the tariff.
Reverted If there is a checkmark in this column, the price plan associated with the tariff has been reverted.
Price Plan The CMP code for the price plan associated with this tariff.
Price Plan Description The descriptive name for the price plan associated with this tariff.
Effective The date from which the price plan/tariff is effective.
CreatedChanged By The CMP entity (salesperson or process) responsible for adding or changing the price plan/tariff.

Launch Tariff History via the tariff name link in the relevant Summary screen

To view the details for a specific tariff, right-click it in the Tariff History pop-up and select View in the shortcut menu. The Tariff Details pop-up displays the details for that tariff:

The Tariff Details pop-up has the following fields:

Name Description
Tariff The CMP code and descriptive name for the tariff.
Billing Type The type and code for the billing, for example Postpaid, Pay as you Go, Prepaid.
Price Plan The CMP code and descriptive name for the price plan associated with the tariff.

Effective

The date from which the Tariff/Price Plan became effective.
Event The workflow event number associated with the process to add or change the displayed tariff.
Type The CMP code for the event type associated with the process to add or change the displayed tariff.
Code The CMP code for the event code associated with the process to add or change the displayed tariff.
Package The CMP code and descriptive name for the base package that defaults from the tariff. This can be changed.
End Bars This checkbox is selected if bars will be ended if the tariff is changed.
Status Status of the Tariff Details (e.g. Current).
Changed By The User ID of the person/process who created the record.
Created By The User ID of the person/process who last updated the record.

ClosedChange a Tariff

You can change a tariff by changing the price plan for the subscription. In the subscription Summary screen, you can access the Subscription Creation/Upgrade wizard via the Status link in the upper panel. Choose to upgrade a price plan/tariff and then select the price plan associated with the tariff you want to change to.

You may need to expire existing services and discounts. This will be handled in the wizard.